Carmen Lam

Carmen Lam

Future-ready generation of people and organizations


Hong Kong, Hong Kong


Exponential Innovator (Professional)
Purpose Launchpad Mentor (Professional)


Challenge - The Future of Happiness and Wellbeing

  • July 3rd, 2021
  • Mentor

Challenge - Future of Work Malaysia

  • June 27th, 2020
  • Mentor

Challenge - Future of Work Global

  • May 1st, 2020
  • Mentor

Why I am extraordinary?

Future-ready generation of people and organizations

United Nation’s SDG of interest
Decent Work and Economic Growth, Humanity, Industry, Innovation and Infrastructure, Peace, Justice, and Strong Institutions, Quality Education, Sustainable Cities and Communities

Achievement, Agility, Balance, Clarity, Curiosity, Dynamism

Soft Skills
Active listening, Attention to detail, Creativity, Growth mindset, Innovation, Optimism, Organization, Resourcefulness, Results-oriented, Writing

Explorer, Optimizer

Consultant, Mentor

BOSI Profile
Builder, Innovator

How can I make an impact?

Purpose Alliance Certifications

Exponential Innovator (Professional)

Exponential Innovator (Professional)

  • Date: July 28th, 2020
  • Instructor:
Purpose Launchpad Mentor (Professional)

Purpose Launchpad Mentor (Professional)

  • Date: May 7th, 2021
  • Instructor:

Other innovation-related certifications



Master of Business Adminstration
  • University of Western Ontario Ivey Business School
  • 2010
  • Canada
Doctor of Hotel And Tourism Management
  • Hong Kong Polytechnic University School of Hotel and Tourism Management
  • 2018
  • Hong Kong

What's my bio?

Carmen comes from a branding, marketing and customer experience management background and helps organizations attain and sustain competitive advantage and maximize business opportunities in the digital era. She helps people and companies be more adaptable and acquire a growth mindset to survive and thrive in the future of work. She is a certified Exponential Organizations Coach, Hofstede Insights Inter-cultural Management Consultant and Organizational Culture Consultant, Matrix Management Consultant and is well-versed with design thinking and agile methods to enhance adaptability.